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Warranty

Synergy Renewable Solutions Warranty

At Synergy Renewable Solutions, we stand behind the quality of our products. Our comprehensive warranty program is designed to give you peace of mind and protect your investment in renewable energy solutions.

Warranty Coverage

All products sold by Synergy Renewable Solutions come with manufacturer warranty coverage. The specific warranty terms vary by product category:

  • Wind Turbines: 5-year manufacturer warranty on parts and workmanship
  • Solar Panels: 25-year performance warranty, 10-year product warranty
  • Battery Storage Systems: 10-year warranty with guaranteed capacity retention
  • PV & Hybrid Inverters: 5-10 year warranty depending on model
  • Commercial Solar Lights: 3-year comprehensive warranty
  • Soundproof Eco Pods: 2-year structural warranty

What Our Warranty Covers

Our warranties cover manufacturing defects in materials and workmanship under normal use and service. This includes:

  • Component failures due to manufacturing defects
  • Performance below specified ratings (subject to product-specific terms)
  • Premature wear not resulting from misuse or improper installation

Making a Warranty Claim

To make a warranty claim, please contact our support team with the following information:

  • Your order number or proof of purchase
  • Product model and serial number
  • Detailed description of the issue
  • Photos or videos showing the problem (if applicable)

Warranty Limitations

Our warranties do not cover:

  • Damage caused by improper installation or use not in accordance with product specifications
  • Damage from natural disasters, accidents, or unauthorized modifications
  • Normal wear and tear or cosmetic damage that does not affect functionality
  • Products purchased from unauthorized resellers

Contact Us

For warranty inquiries, please reach out to our dedicated support team. We are committed to ensuring your complete satisfaction with our products and will work diligently to resolve any issues you may encounter.

Synergy Renewable Solutions Limited
The Post House, Fore Street, South Brent TQ10 9BQ, United Kingdom